Production Time

Our sex doll products are made to order, they are made in China and shipped from China. Typically, the production of a doll takes approximately 5-10 business days. However, the duration may vary based on the specific brand and material chosen with silicone dolls typically requiring a slightly longer time for completion. During holidays season such as the Chinese New Year Holiday, Christmas Day, there may be delays in production time. Nevertheless, we understand that certain situations may require expedited production, and we are happy to accommodate such requests whenever feasible.

Free Shipping

We ship to below countries(regions):

The United States, Canada, Mexica, Australia, New Zealand, Europe countries, Japan, Russia, Taiwan, Hong Kong, Singapore, Vietnam, Thailand, Malaysia.

We provide free economy shipping (no minimum purchase required) to all locations we sell to, and expedited shipping is available as an optional choice at an additional cost for those who prefer faster delivery, the exact additional cost depends on the product weight and location, you can see the exact amount at cart page or checkout page after filling in your shipping address. Generally, the free economy shipping time is around 25 calendar days to the United States, around 35 calendar days to European Union/United Kingdom/Canada/New Zealand/Australia and others, while the expedited shipping time is typically 5-8 calendar days. However, the shipping time may vary due to factors such as locations, force majeure events, extreme weather conditions, Customs inspections, labor strikes, and protests etc. In the event of an unforeseen delay in shipping, we will promptly notify you via email to keep you informed.

Please note that we do not ship sex doll products to certain countries with Islamic restrictions and adult products import restrictions, such as Afghanistan, Pakistan, Jordan, Libya, Iran, Saudi Arabia, Iraq, India and others.

Import Duty and VAT

In accordance with international trade practices, it is the buyer’s responsibility to support the shipping carrier in customs clearance and fulfill any relevant import duties/VAT(if applicable) within their own country/region.

At Sex Doll Garden, we provide a convenient service for our customers in select countries including the United States, European Union, UK, Canada, Australia, New Zealand, Japan, Vietnam, Thailand, and Malaysia to prepay import duties for orders shipped via the free economy shipping method. This ensures that your shipment arrives directly at your doorstep without any involvement from your local customs office. Please note that this service is applicable only for full-sized doll orders. If your order is only a doll head and/or accessories, we are unable to prepay the import duties on your behalf, and it is possible that your local customs may levy charges upon the package’s arrival.

However, when opting for expedited shipping via UPS, FedEx, or DHL, you will need to assist them in the customs clearance process and handle any applicable import taxes. If you are located in the United States, rest assured that we will cover the customs clearance and import duties, regardless of the shipping method you choose.

Discreet Sex Doll Packaging

Rest assured that your doll will be shipped in a discreet box, devoid of any labels or markings. We prioritize your privacy, ensuring that nobody besides you will know the contents of the package. The brown cardboard box is designed to be sturdy, providing ample protection during international transport. Additionally, professional inner cushions are utilized to further safeguard your doll throughout the journey.